About Parts-Dash Express Services

Built From the Ground Up—One Repair, One Relationship at a Time

At Parts-Dash Express Services, we’re more than just a repair shop or a parts delivery company. We’re a family-owned business that believes in getting things done right, showing up when we say we will, and treating every customer like a neighbor—because around here, you probably are.

What started as a side hustle working out of a driveway has grown into a trusted local brand serving High Point, NC, and the surrounding communities with affordable appliance and auto services.

We’ve come a long way—but we haven’t forgotten where we started.

Our Story

Founded by Alan Hagen, Parts-Dash Express Services began with one goal: make repair services easier and more honest. After years of working in environments where profits mattered more than people, Alan saw the need for something different—something local, something reliable, and something human.

White silhouette of a person inside a black circle.

The Name? It’s Personal.

The “Parts-Dash” name is a nod to what we do—sourcing quality parts, dashing out deliveries, and keeping both cars and appliances moving forward. But it also speaks to the pace of modern life. You’ve got things to do. We’re here to help you stay on track, without the usual repair shop delays or dealership runaround.

What We Stand for

We’re not chasing growth just for growth’s sake. We’re focused on building real relationships and earning our reputation one job at a time.

Here’s what drives us:

Woman shaking hands with mechanic in a car repair shop; car on a lift in background.

Honesty First: If it doesn’t need fixing, we’ll tell you.
Mechanic in blue coveralls and customer looking at a car engine. Workshop setting, both smiling.

Respect for Your Time: Fast, flexible scheduling with no nonsense.
Person handing car keys to another person with a thumbs-up in a garage.

Fair Pricing: No bloated quotes, hidden fees, or upselling games.
Two people shaking hands, blurred cars in the background, likely in a car repair shop.

Clear Communication: We explain what’s wrong, what it’ll take to fix, and what it’ll cost—in plain language.
Two mechanics in blue coveralls work on a red car engine.

Whether we’re fixing your refrigerator or changing your oil, you’ll get the same level of care, attention, and follow-through every time.

What Makes Us Different

You have options when it comes to repairs. But here’s what you won’t get from a big chain:

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You Get the Owner—Not Just an Employee

When you call us, you’re talking to someone who owns the business, not just clocks in for a paycheck. That means we take your service personally—and it shows.

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We Do Both Appliance and Auto

Few shops can say they handle home appliances and car repairs, but we can—and we do it well. That makes us a one-stop solution for the things that keep your life running.

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We Come to You

From part delivery to mobile detailing and repairs, we make service easy. You shouldn’t have to rearrange your whole day just to fix one thing.

Who We Serve

We proudly work with:

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Homeowners in need of appliance repair or installation

Woman driving a car, hands on the steering wheel, smiling.

Drivers with everyday car troubles

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Rideshare and gig workers needing quick turnaround

Three-person family icon, two adults hugging a child.

Seniors and families who want honest help

Black toolbox with a hammer and screwdriver.

DIY mechanics looking for hard-to-find parts

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Local small businesses managing their own fleets or rental units

Whether it’s a clogged dishwasher or a squeaky brake system, we’re here to help you keep things moving.

Our Service Area

We serve:

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High Point, NC

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Jamestown, Thomasville, Greensboro, and surrounding towns

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Up to 20 miles into South Carolina and Virginia

If you’re not sure whether we cover your area, just ask—if we can help, we will.

Our Mission

To provide fast, honest, and affordable services that help people feel more in control of their homes, vehicles, and time—with no stress, no sales games, and no corporate coldness.

We’re here to fix problems, not create more of them.

Let’s Work Together

Whether you’re a first-time customer or someone we’ve helped before, we’re grateful for the opportunity to earn your business.

Call Parts-Dash Express Services today at (336) 207-3839, or visit our Contact Page to get started. We’d love to help however we can.